Jiliqq's Terms and Conditions — The Complete Guide for Members

1 General Terms & Conditions

By accessing the jiliqq platform or opening an account, you automatically agree to these terms and conditions. These terms constitute a legally binding agreement between jiliqq and all its users. Please read each section carefully before using the platform.

Jiliqq reserves the right to change these terms and conditions at any time. Continued use of the platform after changes means you automatically accept the new terms. The date of the latest update will always be shown at the top of this page.

2 Account Register

To open an account at jiliqq, providing accurate and complete information is mandatory. Accounts opened with false or incorrect information may be cancelled at any time and funds may be forfeited.

• Each person may operate only one account.
• The name, date of birth, and contact information provided during registration must be accurate.
• Keeping the account password confidential is the user's own responsibility.
• Opening an account in someone else's identity is strictly prohibited.
• Valid identification documents must be submitted for KYC verification.

3 Age Requirement & Eligibility

Jiliqq's services are only for adults aged 18 years or above. Preventing minors from participating in gaming activities is our responsibility and we take it very seriously.

Valid identification may be requested at any time for age verification. jiliqq reserves the right to withhold withdrawals until verification is complete. If you are aware of a minor in your circle using the platform, please notify our support team.

4 Deposits and Payments

Various methods can be used to deposit at jiliqq including mobile banking, e-wallets, and direct bank transfers. All payment methods are secured with SSL encryption.

• The minimum deposit amount is different for each method — see details on the deposit page.
• Only payment methods registered in your own name may be used.
• Depositing through a third party is strictly prohibited.
• Funds are credited to your account instantly upon a successful deposit.
• Refunds for failed deposits are processed within 3–5 business days.

5 Withdrawal Policy

Jiliqq processes withdrawals in an average of just three minutes. However, under certain circumstances, additional verification may be required, which may extend the processing time.

• KYC verification must be completed before withdrawal.
• Withdrawals may only be made to an account registered in your own name.
• Minimum and maximum withdrawal limits are stated on the deposit page.
• Wagering requirements must be fulfilled before bonus funds can be withdrawn.
• Withdrawals may be temporarily suspended in cases of suspicious activity.

6 Bonuses & Promotions

Jiliqq regularly offers various bonuses and promotions. Each bonus has its own terms and conditions detailed on that promotion's page. Accepting a bonus means you must comply with the specific terms of that bonus.

• The welcome bonus applies to first-time registered users only.
• Withdrawals are not permitted until the bonus wagering requirement has been met.
• Multiple bonuses cannot be combined at the same time unless specifically stated.
• If bonus abuse or fraud is detected, the bonus will be voided and the account suspended.
• Jiliqq reserves the right to modify or cancel bonus programs at any time.

7 Gaming Rules

All games at jiliqq are operated in accordance with international gaming standards. Each game has its own rules shown before the game starts. RNG (Random Number Generator) certification ensures fairness across all games.

• If a game is cancelled due to a technical issue, all bets will be refunded.
• In Live Casino, the dealer's decision is final.
• If the internet connection is lost during gameplay, the game can be resumed from the last recorded state.
• Jiliqq's record system will always be considered the final authority.

8 Prohibited Activities

Any of the activities listed below are strictly prohibited at jiliqq and punishable.

• Playing games using bots, scripts, or automated software.
• Money laundering or transactions involving illegal funds.
• Exploiting platform vulnerabilities or bugs.
• Harassing or threatening other users.
• Creating multiple accounts to claim bonus benefits.
• Attempting to cheat or defraud the platform.

9 Account Closure and Suspension

Jiliqq reserves the right to temporarily or permanently suspend any account for the following reasons — violation of terms and conditions, suspicion of fraud, failure to complete KYC verification, or legal requirements. Users may also close their own accounts at any time.

• Contact the support team to close your account.
• Remaining balance can be withdrawn before account closure (subject to conditions being met).
• Funds from accounts closed due to terms violations will not be returned.

10 Privacy and Data Security

Jiliqq is committed to protecting your personal information. We never sell your information to third parties. For more details, see our Privacy Policy See the page.

• All data is protected with 256-bit SSL encryption.
• Payment information is never stored on our servers.
• Information may be shared at the request of authorities where legally required.

11 Limitation of Liability

Jiliqq always strives to provide the best service, but jiliqq will not be liable for damages caused by technical issues, third-party software errors, or unavoidable circumstances. Users use the platform voluntarily and at their own risk.

12 Changes to Terms & Conditions

Jiliqq reserves the right to update these terms and conditions at any time. In the case of significant changes, users will be notified via email or platform notification. Continued use of the platform after changes are made will be considered acceptance of the new terms.

If you have any questions about these terms and conditions, contact our support team — we are ready to help in Bengali 24 hours a day, seven days a week.