Privacy Policy

Jiliqq's Privacy Policy — Your information is completely secure

This page explains in detail how jiliqq collects, uses, and protects your personal information. We believe transparency is the foundation of trust.

Last updated: January 2026
256-bit SSL Encryption
Information is never sold
Payment information not stored
GDPR-Compliant Policy
How we handle your We protect your information

Key pillars of jiliqq's privacy policy at a glance

End-to-End Encryption

All your data transfers are protected by 256-bit SSL encryption. No third party can read or intercept your information.

Secure data storage

Your personal data is stored on secured servers. No sensitive payment information is held within our systems.

Sale of information prohibited

Jiliqq never sells your personal data to third parties. No data is shared with advertisers under any circumstances.

User control

You can view, correct, or request deletion of your data at any time. Your data belongs to you.

Cookie Transparency

We use only necessary cookies. You can manage cookie settings in your browser at any time.

Regular security audits

Regular third-party audits are conducted to ensure system security. Security updates are maintained using the latest available technology.

1 What data we collect

Protecting your privacy is our top priority at jiliqq, from the moment you create an account through every transaction. We collect only the information strictly necessary to provide our services — nothing more.

Under jiliqq's privacy policy, we may collect the following types of information:

Type of information Example Reason for collection
Identity information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact information Email address, mobile number Account Communications & Security Alerts
Financial Information Mobile banking number, e-wallet ID Deposit and Withdrawal Processing
Device information IP address, browser type, operating system Security verification and fraud prevention
Usage information Game history, login times, transaction records Service improvement & responsible gaming monitoring

We never store your full payment card number or bank account password. Payment details are processed directly through an encrypted gateway.

2 How we use your data

Jiliqq uses your data exclusively for legitimate purposes — to deliver better services, maintain security, and meet legal obligations. The key purposes are outlined below:

  • Account Management: To complete registration, verify login, and ensure account security.
  • Transaction processing: Deposits and withdrawals are processed quickly and securely.
  • Customer service: Resolving your issues quickly and reaching out when needed.
  • Security and fraud prevention: Detecting unusual activity to keep your account protected.
  • Responsible gaming: Monitoring gaming habits to provide assistance where needed.
  • Promotions and bonuses: Sending relevant offers based on your preferences (where you have given consent).
  • Legal Compliance: To meet regulatory requirements and prevent money laundering.

Remember — we never send marketing messages without your consent. You can opt out of promotional notifications at any time via email or account settings.

3 Information sharing policy

Jiliqq never sells, rents, or shares your personal information with third parties for commercial purposes. This is a core principle of our privacy policy, and we uphold it without exception.

However, certain information may be shared under the following limited circumstances:

  • Payment processors: Only necessary information is sent to licensed payment gateways to complete transactions.
  • KYC Provider: Certain documents are sent to regulated third parties for identity verification.
  • Legal Authorities: Data may be disclosed in response to a court order or a lawful request from a regulatory authority.
  • Cybersecurity partner: Limited information may be shared to assist in fraud detection.

All third parties we work with are bound by strict confidentiality agreements and cannot use your information for their own purposes.

4 Cookie & Tracking Policy

The jiliqq website and app use cookies to enhance your experience. Cookies are small text files stored in your browser. We use three types of cookies:

  • Essential cookies: To maintain login sessions, verify security, and enable core site functionality. The site will not function properly without these.
  • Performance cookies: To analyze how you use the site and improve our services. These cookies collect anonymous data only.
  • Preference cookies: To remember your language, theme, and other preferences, personalizing your experience.

You can delete or block cookies at any time through your browser settings. Note that disabling essential cookies may cause some site features to stop working.

5 Information retention period

Jiliqq retains your data only for as long as necessary. All information is kept while your account remains active. After account closure, certain data may be retained for a legally required period.

  • Transaction records: minimum 5 years after account closure.
  • KYC documents: 5–7 years, as required by regulatory obligations.
  • Communication logs: up to 2 years maximum to ensure customer service quality.
  • Cookie data: deleted at end of session or within a maximum of 1 year.

No data is retained beyond legal obligations. Once the specified retention period ends, data is securely deleted.

6 Your Rights

Under jiliqq's privacy policy, you have full control over your own data. We fully respect the following rights:

Right to view information

You can request to see what information we hold about you at any time.

Right to correction

You can contact us to correct incorrect or outdated information.

Right to deletion

You may request deletion of any data held beyond legal requirements.

Right to restrict processing

You have the option to request that we stop using your information for specific purposes.

Data portability

Download your data in a standard format or transfer it to another platform.

Marketing opt-out

You can unsubscribe from promotional emails and notifications at any time.

To exercise any of these rights, contact our support team. We typically respond to all requests within 30 business days.

7 Children's privacy

Jiliqq's services are exclusively for adults aged 18 and over. We do not knowingly collect data from minors. If we have reason to believe a minor has registered on our platform, that account is immediately closed and any collected data is deleted.

If you know of a minor using jiliqq, please contact our support team — we will act promptly.

8 Security measures

Jiliqq follows the highest industry standards to protect your data. Our security framework consists of the following layers:

  • 256-bit SSL/TLS encryption: All data transfers are encrypted.
  • Two-factor authentication (2FA): Additional security layer for login.
  • Real-time fraud detection: Our AI-powered system automatically detects and flags unusual activity.
  • Regular security audits: Periodic audits conducted by independent experts.
  • Data backup: Regular backups on secure off-site servers.
  • Staff Training: All staff are trained to strictly adhere to data protection rules.

Please remember, no one can guarantee 100% security on the internet. Keep your account password confidential and avoid logging in from unfamiliar devices.

9 Changes to Privacy Policy

Jiliqq reserves the right to update this privacy policy as needed. For significant changes, you will be notified via your registered email and through an in-platform message at login. The date of the latest update is always shown at the top of this page.

If you continue using the platform after changes are made, you will be deemed to have accepted the new privacy policy. If you do not agree with the changes, please withdraw your balance before closing your account and contact support.

10 Contact us

For any questions, concerns, or requests regarding our privacy policy, please reach out to our dedicated privacy team. We are always here to help.

Privacy-related contact: [email protected] — we typically respond within 24 hours. For urgent matters, reach us via 24/7 live chat.

Privacy Frequently Asked Questions

Answers to the most frequently asked questions

No, absolutely not. The most important principle of jiliqq's privacy policy is that we never sell, rent, or share your personal information with third parties for commercial purposes under any circumstances. Your information is used solely to provide our services.

No. Your complete payment card number, bank password, or mobile banking PIN is never stored on our servers. Payment information is processed directly through encrypted gateways.

Yes, you can request deletion of your data at any time. However, transaction records and KYC documents must be retained for a specified period due to legal obligations. To submit a request, email [email protected].

We log your IP address, which provides an approximate location. This is done solely for security and fraud prevention purposes. We do not use GPS or real-time location tracking.

For significant changes, you will be notified via your registered email and through an in-platform notice at login. The date of the latest update is also always shown at the top of this page.
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Your data is secure — get started now

Your privacy is fully protected at jiliqq. Register today and enjoy a secure gaming experience. For players 18+ only.

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